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Dismus Nganyi

Government digital services assistance

Help with the online government services that keep rejecting your upload.

Plenty of people lose a day to a portal that keeps rejecting an upload or a form that doesn't explain itself. Through Cyber Kenya I help people work through eligible online government processes: understanding what's needed, getting documents ready and completing the application with them.

Ask about government services Ask on WhatsApp
A woman at a home desk checking a printed checklist next to a laptop with an online form

What I can help with

Who it's for: Individuals and small businesses who'd rather not struggle alone with an online government portal.

  1. 01SHA registration and related online assistance
  2. 02KRA PIN and iTax online-service help
  3. 03eCitizen account and application guidance
  4. 04NTSA online-service assistance
  5. 05Other supported online government processes

How it works

  1. Step 1

    Tell me the service

    Which process you need and what you've tried so far. No passwords or OTP codes.

  2. Step 2

    Check requirements

    We look at what the official service currently asks for and whether you're eligible.

  3. Step 3

    Prepare

    Documents, photos and details put in the format the portal accepts.

  4. Step 4

    Complete together

    Where permitted, we complete the application with you. The agency decides the outcome.

Please read first

  • Applications are made on the official portals. I help you prepare and complete them; the agency makes every decision.
  • Approval, eligibility and processing times are decided by the relevant agency. I can't promise an outcome.
  • Any official fees are paid to the agency and are separate from my service charge.
  • Never send passwords, OTP codes or ID numbers through this website. We'll handle sensitive details safely in a direct conversation.
Prefer to learn it yourself? See the training

Let's talk about it.

Your answers open in WhatsApp as a ready message. Check it, press send, and I'll reply about scope, timeline and price.

Please don't include passwords, OTP codes, ID numbers or payment details in this form.

The agency decides on approval and processing times, so I can't promise an outcome. Keep passwords, OTP codes and ID numbers out of this form — we'll handle anything sensitive directly.

Which service you need help with (for example KRA PIN, SHA registration, eCitizen or NTSA) and where you're stuck. Please don't include ID numbers, PINs, passwords or OTP codes.

This opens WhatsApp with your answers filled in. Check the message, then press send — nothing is sent until you do.